Refund / Return Policy

Frokeli

Returns

You may request a return within 30 days of delivery if the item is unused and in original packaging.

How to return

Email [email protected] with your order number. We will send return instructions.

Refunds

Refunds are issued to the original payment method within 5–10 business days after we inspect the return.


Frokeli is operated by Jiamusi Houjin Trading Co., Ltd.

Company Name: Jiamusi Houjin Trading Co., Ltd.

Address: Room A0023, Room 718, 7th Floor, Government Office Building No. 2, No. 15 Chang'an East Road, Yuanlin Community, Yong'an Subdistrict, Qianjin District, Jiamusi, Heilongjiang Province, China

Phone: +86 15367946230

Email: [email protected]